About Us
A leading provider of practice management and medical software in Australia and New Zealand.
Best Practice Software is dedicated to serving general practitioners, allied health professionals, specialists, and other healthcare providers with high-quality software solutions that adapt to the evolving needs of the healthcare sector. Founded in 2004 by Dr. Frank Pyefinch, a seasoned General Practitioner with over a decade of experience in medical software development, the company has established a strong reputation for delivering quality products, exceptional customer service, and robust user engagement.
Dr. Pyefinch maintained close communication with healthcare colleagues nationwide, continually enhancing Best Practice Software based on their feedback. Inspired by Darwin’s theory of evolution, Best Practice embraces a guiding principle of setting industry standards in practice management software. The soaring finch logo is Dr. Frank Pyefinch’s personal guarantee that Bp software will continue to evolve in response to the changing needs of the Australasian medical community.
This commitment has fuelled Best Practice Software’s remarkable growth, culminating in the establishment of our state-of-the-art national headquarters—a premier hub for medical information technology. Designed to foster innovation and collaboration, our headquarters houses our skilled teams focused on research, development, and customer support. Leveraging this wealth of expertise, Best Practice Software has expanded its reach by acquiring two respected software companies operating in the Australian and New Zealand markets, thereby diversifying its customer base to include specialists and allied health professionals.
Operating from a network of offices, including our Brisbane Business Centre, Hamilton Operations Centre, Sydney Support Centre, and its Bundaberg Operations Hub, a modern multi-building campus in Bundaberg’s Central Business District. Our distributed team collaborates across these locations to develop, market, and support top-tier software solutions for Australasian specialist practices, allied health professionals, and general practitioners alike.
